A correctly managed communication strategy can greatly benefit your business through improved efficiency and enhanced customer service, whilst at the same time reducing your costs. This is why Rainbow Telecom has a specialist division of Data Communications professionals, dedicated to implementing cutting edge Internet and Data Comms Solutions.
We offer a complete consultancy service as well as a variety of solutions that can include:
• Managed Infrastructures
• CTI (Computer telephony integration)
• IVR (Interactive Voice Response)
• Unified Messaging
• Voice over IP
Our dedicated team are available to talk to you in terms you can understand about your Data and Internet requirements. They are able to discuss, design, plan and manage the implementation of your solution. We think of an Internet solution as a continually evolving part of your business and will be there to assist you at every stage.
The solution is not finished when the implementation has been completed. We also have a team of Support staff available to offer advice and provide any assistance you may require. Rainbow Telecom can offer customers varying levels of maintenance cover, both on the Netpilot product and any existing IT equipment. Our maintenance contracts offer National coverage with our Onsite, Telephone and Remote Internet support. Simply decide which level of cover you require.